frequently asked questions
WHAT SERVICES ARE OFFERED?
Individual Counselling
Children 2+ through to Adults
Couples Counselling
Family Counselling
HOW DO I BOOK AN APPOINTMENT?
You can book online through the booking link provided on this website.
When you click this link it will take you to the booking page where you can pick the therapist you'd like to book with.
It will then take you to the Services page where you can pick which service you'd like (Complimentary Consultation, Initial Session, Psychotherapy) which will then direct you to the therapist's calendar where you can pick a time slot that works for you.
DO I HAVE TO BOOK AN INITIAL CONSULTATION?
Yes, this provides you and the team a chance to talk and determine which therapist is the best fit for you and your needs.
During this call, you can be plugged into an Initial Session so you can start your therapy journey.
If you’d like to wait and think about it, you’re welcome to book an Initial Session through the Jane booking platform at a later date.
WHAT ARE THE TEAMS CURRENT RATES?
JULIE: $225 - Per 50 Min Session - In-Person and Virtual
SUSAN: $170 for Individuals and Couples;
$170 for Families - Per 50 Min Session - In-Person & Virtual Individual Supervision $175 + HST - Per 60 min session
KIRSTEN: $140 - Per 50 Min Session - In-Person & Virtual
ORR: $175 - Per 50 Min Session - In-Person & Virtual
DAN: $155 - Per 50 Min Session for Individuals and Couples - In-Person & Virtual
TANYA: $160 - Per 50 Min Session - In-Person & Virtual
TAYLOR: $140 - Per 50 Min Session - In-Person & Virtual
MARINA: $155 - Per 50 Min Session for Individuals and Couples - In-Person & Virtual
*Some reduced fee spots may be available. If you are in need of one please discuss it during your Intake Consultation, or discuss it with your current therapist*
HOW DO I PAY?
Our Team uses “Jane” as their booking page, so once you book a session there is a spot that you can plug in your credit card information which is stored through Stripe.
Please note: Our team has no access to your credit card details.
Once your session is complete “Jane” bills your credit card and sends you a receipt.
Marquis Counselling & Consulting accepts
E-Transfers to jmarquis@marquiscc.com or payment by Credit Card.
If you decide to use
e-transfer instead of credit card, payment is expected before the beginning of the session, and at the end of the session, the team will send you a digital receipt for the session.
CANCELLATION POLICY
Any cancellation made less than 24 hours before the appointment, will result in a cancellation fee.
Late Cancellation less than 24 hours - 50% of therapist's fee
Late Cancellation less than 12 hours - 75% of therapist's fee
Late Cancellation less than 3 hours - 100% of therapist's fee
Any No Show will be charged 100% of the therapist's fee
TRAUMA
Trauma is often a very misunderstood concept that we have preconceived notions of what it is and what it is not. Trauma can be anything that causes us to feel helpless, powerless and out of control. There is often a deep sense of shame around admitting that we have even felt that way and that we were not in control. Having a therapist walk through those experiences and emotions with you can be incredibly healing and powerful. As scary as it might be to invite someone into some of those vulnerable places, it can be so freeing to have someone sit with you in it. As we do that, it helps you through those experiences instead of continuing to stay in them on your own.
COVID TRAUMA & FATIGUE
Covid is something that has stolen something from all of us. We have all had our worlds turned upside down, whether it’s been job losses, milestones missed, having to work from home, our kids being in and out of school, navigating working and learning from home, or working on the front lines, Covid has robbed each of us of something. Walking through Covid has been a challenge as it can seem like there is always something happening and never feeling settled. We often can feel like we’re walking a tight rope and we’re not sure when the next gust of wind is going to knock us off of it. Having someone walk through the challenges, grief and trauma that Covid has caused can be really powerful. Not only have you experienced your own individual trauma, but society as a whole has experienced a collective trauma. It is important in this process to work through these experiences with someone who is trusted, and who can help you label and frame what has happened and is happening for you. Having a therapist walk through these experiences with you can help you reframe, label, and process the emotions behind what you’ve experienced throughout these last several years.
POST-TRAUMATIC STRESS DISORDER
PTSD is when the symptoms of traumatic events have become pervasive and long standing. PTSD is a psychological disorder that is diagnosed by a Psychologist or Psychiatrist. Having a therapist to work through the symptoms of trauma and the traumatic event can help decrease the affects of the trauma. This is done by learning skills and tools to cope with the emotions and symptoms of the experience and then desensitizing the traumatic event in a controlled way.
SELF-ESTEEM
How we view ourselves and our own value and self-worth determines many of the actions, beliefs, and emotions that we experience on a day to day basis. Many of these beliefs are deep rooted and we don’t even recognize that they are not accurate. When you invite someone into the journey with you, they are able to counter some of the beliefs that you have to help reframe the way that you see yourself and increase your self-esteem.
GRIEF
Grief is a universal experience. It is something that we often associate with the death of someone, when it is actually more broad than that. Grief is something that we can experience in response to changes in our lives. These changes can be anything from finishing a milestone, to the death of someone, a relational breakdown or dreams being unfulfilled. Walking through the stages of grief with someone who can help normalize the emotions and experiences can help you move through those experiences instead of staying stuck in the grief.
LIFE CHANGES
Life changes can be some of the most challenging things to adapt to. These can be anything from finishing school, starting a relationship to moving across the country. Having a counsellor to help you walk through navigating these changes can be really helpful to begin to learn new skills to adapt and implement new strategies to cope with the things that have happened.
Office Location: 1200 Brock Street South, Whitby, ON. L1N 4L9
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